Flash card or USB isn't formatted / design not in proper
machines take a flash card or USB device. Format the device on
the embroidery machine; instructions may be in your user's
manual. Formatting the device creates a folder structure on
the device. When unzipped JEF files are placed in the proper
folder / subfolder, the Janome machine can read the design.
published an excellent guide for their machines and required
folders and subfolders.
Click here to download the guide.
Also, Janome has
an excellent online forum It's free to join and participate:
If the above tips
don't resolve the problem you're having, please let us know.
Send a message to email@example.com and
- your order
- the design that you're working with
- type of
Janome you have
- a description of the problem
Please include all
of the information requested so that we can help you
troubleshoot the issue.
If you have
questions about the above, let us know! Send an email to