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Designs can be
downloaded immediately after ordering. These instructions show
how to download with Internet Explorer, versions 9, 10, and
11.
Click the Order
History tab. Click on the link to the order number, or click
the View Order link, to go to the order details and
downloading buttons.
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There are
columns labeled "Download" and "Email." To
download the design, use the buttons in the "Download"
column.
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Click on an
"Unzipped" or "Zipped" link for a design. A box will appear
at the bottom of the page asking if you want to open, save or
cancel:
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Click the
arrow to the right of the "Save" button. Choose "Save as."
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After you
click "Save as," a box will pop up. This box is where you can
select where to save the design. Choose your location, then
click "Save."
In this example,
I've created a folder on my desktop called Embroidery Designs.
That's shown circled below. I'm saving the design to that
folder.
After saving the
design, go to the folder where you saved it to. If you have
embroidery software on your computer, you can open the design.
Or, you can send it to a USB device to upload to your
embroidery machine.
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If you
download and get an .aspx file instead of an embroidery
design, or if you click "save as" and nothing happens, then
that's an indication that a setting in Internet Explorer needs
to be changed. Click the cog on the upper right of your web
browser, and select Internet Options.
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Go to the
"Advanced" tab and scroll to the "Security" section. Make sure
the box next to "Do not save encrypted pages to disk" is not
checked. Then try to download again; the problem should be
resolved.
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If you have
questions about the above, let us know! Send an email to
support@emblibrary.com.
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