Designs can be
downloaded immediately after ordering. These instructions
demonstrate how to download with Firefox.
Begin by checking
the settings in Firefox. Open Firefox, click on the icon with
the three horizontal lines, then
click on Options. Older versions may call this "settings."
"General" tab there is a sentence that says "Always ask
where to save files." Click the radio button to the left, then
click "ok" or close the menu.
the Order History tab.
Click on the link
to the order number, or click the View Order button to go to
the order details and downloading buttons.
Look for the
column labeled "Download." Most designs will have two links.
One is labeled unzipped, and the other is labeled zipped.
either "unzipped" or "zipped" -- whichever you choose. Firefox
will ask if you want to open or save the file. Choose "Save."
ask where you want to save the design. Choose your preferred
location. In the example below, the design is being saved to a
folder called Embroidery Designs, located on the computer's
You can also save
the design to a USB drive at this step.
Keep the name
that we've given the design, or rename it if you wish. If you
rename the file, be sure to keep the file's extension intact.
If you change it or remove it, the file will be corrupted. In
this example, the file extension is .pes. The name has been
changed to FloralWreath.pes.
'Save.' You may see a message pop up on the lower right of
Firefox, advising that the downloads are completed. Or, you
may see a green arrow flash indicating the file has been
The design is now
saved in the area that you selected.
downloading, you can upload the design to your machine or open
it with embroidery software if you have software on your
If you have
questions about the above, let us know! Send an email to