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I'm Having Troubles Signing
In
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If you're having
troubles signing in to the website, check to make sure you're using the
correct password -- and keep in mind that the password field is
case-sensitive. If you created your password using capital letters,
lower-case, or a combination of the two, then you'll need to use the
same formation when signing in to the website. To double-check your
password,
have it emailed to you.
If you are trying to
sign in, and you get a message that says "we are unable to find your login
information," that means that your web browser (Internet Explorer,
Firefox,
etc.) is storing information that isnt being translated to the site.
When this happens, get a "fresh start" by clearing your cookies and
turning off the auto-complete function in your browser.
To clear your cookies,
follow these steps (they'll vary depending on the type and version
of web browser you're using): |
Open your browser
Click on "Tools"
Choose "Internet Options" |
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Select the 'General' tab.
Then click 'Delete Cookies' button, the
'Delete Files' button, and the 'Clear History' button.'
Click 'OK' and your cookies will be
cleared. |
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To turn off the
auto-complete function, follow these steps: |
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Click on the "Content" tab. |
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Click the "AutoComplete..." button |
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To clear the auto options, click the 'Clear Forms' button. A popup
window will appear. Click 'OK.'
Then click the 'Clear Passwords' button.
Another popup window will appear. Click 'OK.'
Finally, click 'OK' again to exit the Internet Options window.
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Embroidery Library uses "session cookies" to help the website track what
you're adding to your basket and wish list. In order for the site to
work properly, you'll need to have your web browser allow cookies. For
steps to do this,
click here.
You might be using a firewall or security program that blocks cookies.
Oftentimes just a couple of tweaks to those settings is enough to make
things work properly. To find more information about that,
click here.
To avoid having
problems signing in to the website in the future, you can simply not
sign out of the website. Our website uses cookies, which means that you
dont need to sign out after you leave. If you close your browser, or
visit another site after you visit
www.EmbLibrary.com, when you return, youll be automatically signed
in. |
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