Help

Here is how you can order for machine embroidery designs at www.emblibrary.com:

Find a design that you like by browsing the categories, or using the search box. When you find a design, note the size, stitch count, and price. Check the size and stitch count that your machine can accommodate to ensure that your machine can stitch the design.

Select the format -- that's the "language" that your machine speaks. If you don't know the format that your machine uses, check your user's manual, or the list on the HELP page.

After you have selected the format, click the Add to Basket icon.

Now the design is in your basket. Keep repeating those steps until you have all the designs that you want. And, be sure to stop by the 17 Cent Designs page to add the Centsational design to your basket. It is just 17 cents with any purchase.

When you have finished adding the designs that you'd like to buy to your shopping basket, and are ready to check out of the site, review the items in your basket. Make sure that they're in the right sizes, and the right formats, too. If you have a gift certificate or discount code, enter it in the box at the bottom of the page, and click the 'apply code' button.

If you don't have a code, then click the "checkout" button.

Enter your credit card information, and click the 'accept charges' button!

If your order was approved, you'll be automatically brought to your order history, where the designs can be downloaded. The order history page looks like this:

and it's filled with helpful links. You can get a printable receipt, download the entire order with a one-click download zipped file, change formats, access color change sheets, review prices and discounts -- a wealth of information!

You'll see two columns of buttons. One column is labeled "download," and use the buttons in those columns if you want to download from the website. The other column of buttons is labeled "Email," and use the buttons in those columns if you want the designs delivered via email.

If you haven't downloaded before, please take a look at these excellent downloading instructions. And, you can download any designs that are in your order history over and over again until you become comfortable with the process.

Any other questions? Please write to us at stitch@emblibrary.com.