|
Help! I Need a
Different Format |
|
Maybe you ordered the wrong format, or maybe you have a new embroidery
machine that needs a different format. No matter the reason, you can
change the format of one design, an order, or your entire order history
with just a few clicks of the mouse!
It's done quickly and easily in your order history. Just follow these
steps: |
|
Sign into the website,
and click the 'Order History' tab. You'll see all of your orders
listed there. |
 |
If you need one design or one order in a different format, click on the
order number. If you need all designs in your order history in a
different format, then click on any order number.
|
 |
Click the "change format" link at the top of the page.
|
 |
If you want to change the format for all of
the orders, then select the format in that box, and click the "update
order history" button.
If you want to change the format for the specific order, then choose the
format in that box, and click the "update order history" button.
If you want to change the format for an individual design, then select
the format in that box, and click the "update order history" button.
|
 |
After a few seconds, you'll be brought back
to your order history, and you can download the design in the new
format.
Please note that the format will be changed as long as the design is
available in that format. If the design is not available in that format,
then there will be no change.
Questions? Send an email to
stitch@emblibrary.com.
|