How do I open designs?
If you want to open designs on your
computer, then you'll need to have embroidery software installed on your
There are many kinds of embroidery software - Embird, Buzz Tools,
Wilcom, PE Design, PSW, Customizing, Customizer, Artista Editor,
Palette, PSW - the list goes on and on. You might check with your
machine dealer to see if s/he has a recommendation.
Once you have embroidery software installed onto your computer, then you
will be able to open embroidery designs. You can open designs in a
couple of different ways.
1. If your computer knows that it
should open embroidery files with embroidery software (this is also
called a "file association"), then you can double-click on the
embroidery file. That will tell your computer to launch the embroidery
software, and open the design.
If your computer does not know that it should open embroidery files with
embroidery software, then use methods 2 or 3 below.
2. Instead of double-clicking on a
design to open it, open the embroidery software first.
Once the software is open, use the toolbar to open the design. The steps
are usually "file" and then "open." After you do that, you can direct
the program to the design.
The picture on the right shows the Artista Editor software opening a
3. Or, right click on a design once,
and choose "open."
If Windows doesn't know which program to use
to open the file, it will tell you that with this message.
Basically, the message says "In order to open the file, Windows needs to
know which program created it." That's not really true...actually,
Windows needs to know which program you want to use to open it.
Click the "select program from a list" and click "okay."
Next, a list of software programs that are
installed on your computer will pop up.
Select the program that you want to use to open the design, and click
If you want to set a "file association" and have Windows use that
program all of the time, check the box that says "always use the
selected program to open this kind of file."
Please keep in mind that you might not need embroidery software. If you
have a machine that takes floppy disks or cds or direct transfers from
your computer or a thumb drive, and if the format that you downloaded is
the one that your machine uses, then you can simply download the design
and transfer it to the machine. The information above is ONLY for
people that want to/need to open designs on their computer before
transferring it to their machine.
If you have trouble with the above, write to
us at firstname.lastname@example.org.
Include your order number, and tell us what kind of embroidery machine you have, and which embroidery
software you have installed on your computer.