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Error Messages from Easy Edit (Janome Customizer)
Janome Customizer is a program that many embroiderers use to open and view designs, as well as write designs to an ATA card for Janome machines. Easy Edit is one component of that program. Most versions of Easy Edit are limited to 64,000 stitches, as most Janome machines are limited to that number of stitches. If you try to open a design with Easy Edit, and that design has more than 64,000 stitches, you'll get this error message:

Check the number of stitches that your machine can accept. That information may be in your user manual, but there's also a chart below:
Janome 10001 Janome 10000 Janome 350/300E Janome 200E Janome 9500 Janome 5700 Janome 11000	64,000 stitches 64,000 stitches 64,000 stitches 50,000 stitches 50,000 stitches 28,000 stitches 99,000 stitches
If you have the Janome 11000 or MB4, and the design has less than 99,000 stitches, then skip Easy Edit/Customizer. Put the design onto a thumb drive and import it directly into the machine. If, however, you have a machine that is limited to 64,000 stitches, and the design has more than that number of stitches, then you will need to split the design by stitch count. There are several different ways to do that. One method using Embird or Buzz Tools is described here. But, if you use Janome Customizer to write an ATA card for your machine, then the method below will work well, too! Open Janome Customizer and go into Easy Import:

Click "file" and "open":

Direct the program to the design, and click on the file name/number. Then click "open."

You'll get a warning message about a .bmp file not being found, but that's okay -- just ignore that warning. You should now see the design open on the Easy Import canvas.

Click "ATA Card" and "Write a Design."

You'll get a very helpful message that alerts you to the fact that the number of stitches in the design exceeds the machine's limit. The Customizer program will automatically split the design into pieces for you. Click "ok."

The program will split the file into two pieces -- a and b. Stitch part a first, then part b, for a complete design! Questions? Send an email to stitch@emblibrary.com!