Error Messages from Easy Edit
(Janome Customizer)

Janome Customizer is a program that many embroiderers use to open and view designs, as well as write designs to an ATA card for Janome machines. Easy Edit
is one component of that program.

Most versions of Easy Edit are limited to 64,000 stitches, as some Janome machines are limited to that number of stitches. If you try to open a design with Easy Edit, and that design has more than 64,000 stitches, you'll get this error message:
 

Check the number of stitches that your machine can accept. That information may be in your user manual, but there's also a chart here. If your machine isn't listed below, contact Janome and ask for the "stitch count limit" for your machine.
 

If you have a Janome machine that allows up to 99,000 stitches, then skip Customizer. Put the design onto a thumb drive and import it directly into the machine.

If, however, you have a machine that is limited to 64,000 stitches, and the design has more than that number of stitches, then you will need to split the design by stitch count. There are several different ways to do that. One method using Embird or Buzz Tools is described here. But if you use Janome Customizer to write an ATA card for your machine, then the method below will work well.

Open Janome Customizer and go into Easy Import:
 

Click "file" and "open":
 

Direct the program to the design, and click on the file name/number. Then click "open."
 

You'll get a warning message about a .bmp file not being found, but that's okay -- just ignore that warning. You should now see the design open on the Easy Import canvas.
 

Click "ATA Card" and "Write a Design."
 

You'll get a message advising that the number of stitches in the design exceeds the machine's limit. The Customizer program will automatically split the design into pieces for you. Click "ok."
 

The program will split the file into two pieces -- a and b. Stitch part a first, then part b, for a complete design!

Questions? Send an email to stitch@emblibrary.com!