You are welcome to
download anything in your order history at any time. There is
no additional charge for downloading from your order history.
Click the Order
History tab to find a list of order numbers. If you find that
orders are missing from your order history, that may mean that
you placed them under a different email address. Contact our
customer service team (firstname.lastname@example.org)
and provide the order numbers that are missing.
Please note that
occasionally we remove designs from the site. The designs and
color change sheets may be removed from order histories as
well, and may not be available for downloading.
designs soon after placing the order. Have an efficient and
reliable backup system. That way if we remove a design from
your order history, you will be able to access it in your
backup system, if necessary.
If you have
questions about the above, let us know! Send an email to