Downloading from your Order History
You are welcome to download anything in
your order history at any time. There is no additional charge for
downloading from your order history.
Click the Order History tab to find a list of order numbers. If you find
that orders are missing from your order history, that may mean that you
placed them under a different email address. Contact our customer
service team (firstname.lastname@example.org)
and provide the order numbers that are missing.
Please note that occasionally we remove designs from the site. The
designs and color change sheets may be removed from order histories as
well, and may not be available for downloading.
Download the designs soon after placing the order. Have an efficient and
reliable backup system. That way if we remove a design from your order
history, you will be able to access it in your backup system, if
If you have questions about the above, let us know! Send an email to