Putting designs on a USB Drive
machines read designs from a USB drive. The steps below show how to put
a design on a USB drive if using a PC / Windows.
Put a USB drive in the port on
Go to the design on your computer and right click on it to
bring up the action menu.
Choose "send to," and send the
design to the USB drive.
Eject the drive, and remove it from the port.
Insert the drive into the port
on the embroidery machine.
Tap the USB icon on the
This demo is with a Brother Innovis. Steps may vary
depending on the type of embroidery machine you use. See
your machine's user manual.
Select the design.
only one design on the USB, so only one design appears.
you have more than one design on the USB device, then more
will show on the machine's screen.
And now you're ready to
embroider the design.
If you see the file on your USB, but your machine doesn't display
it (or gives you an error message) check the
- Is your machine's embroidery area/hoop too small? A machine
won't read or display a design that's
larger than what it can stitch.
- Is the design unzipped? Machines cannot read zipped files.
- Did you change the name of the design? If you changed the name
to something that includes
special characters, like %($#@^&*, or if you deleted the
file extension, then your machine
may not be able to read the design and will not display it.
- Is the capacity/size of the USB too large? I have two USBs; one
has a 64MB capacity, the other
is much larger, 16GB. Our Brother Innovis won't read anything
off of the 16GB drive, it needs the
- Do you have many files on the USB drive? Some machines will
only recognize the first 100 files
on a USB. If you're having trouble with your machine reading a
design, remove all the other files
from the USB so that only the one that you're working with remains.
- Most Janome machines require that designs be in a certain
folder and subfolder on the USB drive.
Click here for specific instructions for Janome machines.
If you have any questions about this HELP topic, send an
email to firstname.lastname@example.org. Include:
- the design that your machine cannot read
- the order number
- make and model of the machine
- description of the problem
include all of the information requested so that we can
help you troubleshoot the issue.