Resolving Error Messages in PE
Design / Palette
If you're writing a card using PE Design or
Palette, and the design exceeds the card limitations, then you'll get an
error message. Sometimes the error message says "cannot read file
version" or "no sewing data," and sometimes there's an image of a hoop
with a line through it.
Some embroidery cards for PE Design are
limited to 32,000 stitches. Most cards are limited to 5 x 7 inches.
Some embroidery cards for Palette are limited to 50,000 stitches; most
are limited to 5 x 7 inches.
Find the limit of the program that you're using. Compare that limit to
the size and stitch count of the design.
If your machine can accommodate the size and stitch count of the design,
and can take designs by USB cable or drive, then don't write a card.
Upload the design directly to the machine.
If your machine only takes an embroidery card, then you will need to
split / edit the design to comply with the card limitations.
If you have questions about the above, let us know! Send an email to