Downloading with Chrome
Designs can be downloaded immediately after
ordering. These instructions demonstrate how to download with Chrome.
Begin by checking the settings in Chrome. Open Chrome and
look for the
three horizontal lines on the upper right.
It's circled in red on the
Click on those three horizontal lines, then click on "Settings."
Scroll to the bottom of
that page and click on the link that says "Show advanced settings..."
In the "Downloads" section, check the box that says "Ask where to save
each file before downloading." With that box checked, you can control
where to save the designs when downloading.
Next, click the Order History tab.
Click on the order number,
or click the View Order button.
Look for the column labeled "Download Designs." Most designs will have
two buttons -- one labeled unzipped, and another labeled zipped.
Click on either "unzipped" or "zipped" -- whichever you choose.
will ask if you want to open or save the file. Choose "Save." Click
In the example below, you can see that the design is being saved to a
folder called EmbroideryLibraryDesigns. You can also save
the design to a USB drive at this step.
Keep the name that we've given the design, or rename it if you wish. If
you rename the file, be sure to keep the file's extension intact. If you
change it or remove it, the file will be corrupted. In this example, the
file extension is .pes. The name has been changed to FloralWreath.pes.
Then, click 'Save.'
The design is now saved in the area that you selected.
After downloading, you can upload the design to your machine or open it with
embroidery software if you have software on your computer.
Sometimes Chrome will tell your computer to open designs, rather than
ask you where to save them. If this happens, clear the "auto open"
settings in Chrome.
To do this, click the three horizontal lines on the top right of the
Chrome browser. Select "Settings." Then, select "Advanced
Under "Downloads," look for the sentence that reads "You have chosen to
open certain file types automatically after downloading." Click the
"clear auto-opening settings" button so that Chrome does not tell your
computer to open embroidery files automatically.
If you have questions about the above, let us know! Send an email to