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About Us

Privacy Statement for Embroidery Library Inc.
This page was last edited on 10/17/2005

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Embroidery Library Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the site www.emblibrary.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, www.emblibrary.com has agreed to notify you of:

1. What personally identifiable information of yours or third party personally identification is collected from you through the web site
2. The organization collecting the information 
3. How the information is used 
4. With whom the information may be shared 
5. What choices are available to you regarding collection, use and distribution of the information 
6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Embroidery Library Inc's control 
7. How you can correct any inaccuracies in the information. 

If you have questions or concerns regarding this statement, you should first contact the Embroidery Library at stitch@emblibrary.com or by fax at 763-509-3334.  If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://watchdog.truste.com/pvr.php?page=complaint&url=www.emblibrary.com. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.  The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

Embroidery Library Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. 
The following discloses our information gathering and dissemination practices for this website: http://www.emblibrary.com

IP Address

We use your IP address to help diagnose problems with our server, and to administer our Web site.  We run reports that tell us how many visitors come to our store by hour of the day and days of the week.  The information gathered also gives us a good idea of what browsers are used and which sites people are coming from.
There is no personal information (such as name, address or email address) logged that links any particular person to any particular IP address.  All the data collected is used by us solely for the purpose of improving our store and is not shared with, or sold to anyone.

Cookies

Our site uses cookies to keep track how customers use the store so that we can make improvements.  These cookies are automatically removed from your computer when you sign off your browser.  If your browser is set to not accept cookies you may still browse through the store's categories, design pages, and use the shopping Basket and check out normally.
The site does use persistent cookies for your login information.  Usage of these persistant cookies are tied to personally identifiable information. If you allow persistent cookies in your browser you will automatically be logged into the store each time you visit.

Third Party Cookies

A session cookie from Verisign (www.verisign.com )(the issuer of our security certificate) is used on pages that display the Verisign seal of authenticity.  The cookie does not collect any information and is simply to aid in displaying Emblibrary's validation page on Verisign's site when users choose to click on the seal.  

Registration

Our site's registration form requires users to give us contact information (such as their name and email address and password). 
The registration form also collects your address and phone number.  This information is completely optional and is used to populate the billing address in the Purchase form.  
The customer's contact information is used to contact the customer if necessary.
Reasons for email originating from the Embroidery Library include; issues with an order that the customer has placed and updates to our privacy statement that include any changes with how we use your information.
We do not send out any junk email. 
Emails are sent on occasion with updates about the Embroidery Library.
You do have an option to not receive the updates.  To unsubscribe from our email updates please send an email to stitch@emblibrary.com or reply to one of our emails with the subject 'Remove'.
This information is not used in any other way and is never shared with any other companies. 

Links

This site contains links to other sites. Embroidery Library is not responsible for the privacy practices or the content of such Web sites.
As privacy practices may be different at other sites please review each site's privacy statement.

Contests

Occasionally the Embroidery Library sponsors contests held by other sites.  The Embroidery Library does not ask for any additional information to enter a contest.  If you are asked for any information please be aware that this information is being requested from the originator of the contest.
For any questions about privacy issues regarding information being collected by the contest owner please refer to their privacy statement.

Orders

Our site uses an order form for customers to request products. We collect visitor's billing and financial information (such as their account or credit card numbers). Financial information that is collected is used only to bill the user for products and services.  This information is used only for that purpose and is never shared with any other person or company.  We do use a third party (Verisign) to process credit cards.
We don't store credit card information for any use other than processing the credit card transactions.

If a customer purchases a gift certificate through our site, we will ask customers for the name and email address of the intended recipient.  This information is used to send an email to the recipient of the certificate notifying them of the gift.

Our store maintains a list of receipts or Order History for each customer.  This information is accessible by logging in to the store and then clicking on the Order History link located in the right margin of the Lobby page or at the top of your Basket page.
This information is for your convenience.  It is not available to anyone else.
Your credit card information is not stored in your Order History.

Newsletter

The Embroidery Library sends out newsletters to customers.  
If you wish to unsubscribe from this newsletter please email us at stitch@emblibrary.com or reply to a newsletter with 'Remove' as the subject. 

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We use a 128 bit encryption security certificate provided by Verisign.  There is a seal of authenticity available on our Lobby page and the Purchase page where you can see full details about the security certificate.

Correct/Update

This site gives users the following options for changing and modifying information previously provided.
  1. You may email stitch@emblibrary.com
  2. Or, visit http://www.emblibrary.com, after you have logged into the store, click on the 'My Profile' link located in the lower left margin of our Lobby page.
  3. To remove your information from our database, Please send an email to stitch@emblibrary.com asking that your information be removed from our database.  Please note, by completely removing your information from our database all record of your orders with us will also be removed.

Updates

We will notify you of material changes to our privacy statement with a notice on our Lobby page Http://www.emblibrary.com.  
If we ever make material changes to the way we handle your personal information you will be contacted by email in advance.  At that time if you wish to remove any information that is stored with us you may do so.  The opt-out instructions will be in the posted changes notice.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact
Embroidery Library Inc.
5000 Chesire Lane North #3
Minneapolis, MN 55446
stitch@emblibrary.com

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.


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